I am having the same problem with WORD 2010. If anything is unclear or if there is anything I can do for Please take your time to try the suggestions and let me know the results at your earliest convenience. How to troubleshoot problems that occur when you start or use Word 2010, Word 2007, Word 2003, or Word 2002 If not, we might need to repair Office program from Start > Control Panel > Program and Features, rightĬlick the Microsoft Office program and choose Change, thenįor more information about how to troubleshoot this issue, please refer to this Microsoft Knowledge base article: If Word starts correctly, you have resolved the problem. Ren %userprofile%\Application Data\Microsoft\Templates\Normal.dotm OldNormal.dotm
Type the following command and then press ENTER:. Start, click Run, type cmd, and then click If the problem does not occur by this way, the global template is corrupted, let’s try to rename it: Open box, type the following text, and then press ENTER: "%programfiles%\microsoft office\office14\winword.exe" /a Start Search box, type the following text, and then press ENTER: Additionally, Word 2010 does not use your existing Normal.dotm template. a switch, Word does not load any add-ins. a switch to start Word 2010 by using only the default settings in Word 2010. However, if the problem persists when starting Word in safe mode, let’s continue. Once the issue reappears again, we can determine which add-in causes this problem and then disable it. Restart the Office program, and repeat the above procedure. Add one check back each time to the list of Add-In, You could do the following to disable the conflict add-ins in your Office program:ĭ. If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Word program, we can try to disable them. Press and hold the CTRL key, and then click Click Start, point to All Programs, and then point toĢ. If the problem persists, please restore the key we have backed up, and go to next steps.ġ. Name the file Wdoptn.reg, and then save the file to the desktop.Ĭheck again if the problem occurs. Wddata.reg, and then save the file to the desktop. HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Optionsĭata, and then click Export on the File menu. HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Data 
Start, click Run, type regedit, and then click For added protection, back up the registry before you modify it. Therefore, make sure that you follow these steps carefully. However, serious problems might occur if you modify the registry incorrectly. Important This section, method, or task contains steps that tell you how We can troubleshoot the issue by the steps below: Viruses affecting, or third-party software conflicts. Some third-party add-ins makes conflicts with the Word program.ģ. Normally, this issue can occur when one or more of the following conditions are true:ġ.
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